Refund Policy

At Olyveco, we want you to feel confident joining. This policy explains how cancellations and refunds work for all paid memberships.

Monthly Memberships

All Olyveco memberships are billed monthly. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain full access until then. We do not offer prorated refunds for unused days within a billing period.

Exceptions

We will issue a full refund within 7 days of your initial purchase if:

• You have not accessed any paid content or features during that period, and
• You contact us at hello@olyveco.com within 7 days of the charge.

Refund requests after this window, or where paid features have been accessed, will not be approved except at our sole discretion in cases of documented technical failure on our part.

How to Cancel or Request a Refund

To cancel your membership, go to Account → Billing → Cancel Membership. To request a refund under the exceptions above, email hello@olyveco.com with your account email and the reason for your request. We respond within 2 business days.

Questions

If something isn’t clear or you have a situation not covered here, reach out at hello@olyveco.com. We’re a small team and we’ll respond personally.